Coat of Arms Brooklyn | 674 Manhattan Ave. Brooklyn NY 11222

Phone (718) 487-9739 | Email



Returns/Refund Policy

Please contact us at first before sending your return item. Coat of Arms Brooklyn will not accept any returned merchandise without prior written communication and agreement. You can return item(s) within 7 days of receiving the item(s) at your own expense (non-used item(s) in new condition). Once returned you will be entitled to receive an exchange or store credit, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. Please make sure all returned items are well packaged, as not to be damaged in the post. Please make sure all return packages are sent with a traceable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.


Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange or store credit. To complete your return, we require a receipt or proof of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

  1. Sale items
  2. Gift cards
  3. Some health and personal care items
Coat of Arms Brooklyn will not accept returns or exchanges if:
    1. The item has obviously been worn
    2. Smells of cologne, perfume, smoke, or any other odors
    3. Visible stains, marks, burns, snags, or any other blemishes
    4. Alterations or modifications of any kind
    5. Price tags that are removed, altered, or damaged
    6. Other tags that are removed, altered, or damaged

      Sale items (if applicable)

      Only regular priced items may be returned, unfortunately sale items cannot be returned. ALL SALE ITEMS ARE FINAL.

      Exchanges (if applicable)

      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and we will give you a RMA number for you return order.


      To return your product, you should mail your product to: Coat of Arms Brooklyn Returns Dept., 674 Manhattan Ave Brooklyn, New York, US 11222

      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.