Returns Policy

Please contact us at first before sending your return item. Coat of Arms Brooklyn will not accept any returned merchandise without prior written communication and agreement.

You can return item(s) within 7 days of receiving the item(s) at your own expense (non-used item(s) in new condition). If 7 days have gone by, unfortunately we can’t offer you an exchange or store credit. To be eligible, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once returned you will be entitled to receive an exchange or store credit, which will not include the cost of the original postage and packaging. Please make sure all returned items are well packaged. Please make sure all return packages are sent with a traceable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.

Sale items (if applicable)

ALL SALE ITEMS ARE FINAL. Only regular priced items may be returned for an exchange or store credit.

Non-returnable items:

  1. Gift Cards.
  2. Some health and personal care items.

Coat of Arms Brooklyn will not accept returns or exchanges if:

    1. The item has obviously been worn
    2. Smells of cologne, perfume, smoke, or any other odors
    3. Visible stains, marks, burns, snags, or any other blemishes
    4. Alterations or modifications of any kind
    5. Price tags that are removed, altered, or damaged
    6. Other tags that are removed, altered, or damaged



      To return your product, you should mail your product to:

      Coat of Arms Brooklyn

      c/o Returns Dept.,

      674 Manhattan Ave

      Brooklyn, New York, US 11222

      Depending on where you live, the time it may take for your exchanged product to reach you, may vary.